Privacy Policy

Last updated: March 28, 2024

1. Introduction

Welcome to BuzzInsect ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform at buzzinsect.com and use our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our platform.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, password, and role (Creator or Brand).
  • Profile Information: For creators — bio, social media handles, follower counts, location, category, and portfolio items. For brands — company name, website, industry, and contact details.
  • Communications: Messages sent through our platform between brands and creators.
  • Payment Information: Billing details for brand subscriptions and campaign payments. We do not store full card numbers.
  • Uploaded Files: Profile photos, portfolio images, and documents you upload.
  • Social Media Data: If you connect your Instagram or Meta account, we access publicly available data such as follower count, engagement rate, and media.

We also automatically collect certain technical data when you use our platform, such as IP address, browser type, pages visited, and device information.

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Display your creator or brand profile to relevant parties
  • Facilitate communication between brands and creators
  • Process payments and issue invoices
  • Review and verify creator profiles before listing
  • Send you platform updates, notifications, and support messages
  • Improve our platform and develop new features
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Other Users: Creator profiles are visible to registered brands. Brands can see your name, category, location, follower count, and social handles.
  • Service Providers: Third-party vendors who help us operate our platform (e.g., hosting, payment processing, email delivery).
  • Meta / Instagram API: When you connect your Instagram account, relevant data is exchanged with Meta's APIs as required for the connection.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of our business.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal or regulatory purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Portability: Request your data in a portable format.
  • Objection: Object to certain processing of your data.

To exercise any of these rights, contact us at [email protected].

7. Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), hashed passwords, and access controls. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

8. Cookies

We use essential cookies and local storage to maintain your login session and platform preferences. We do not use third-party advertising cookies.

9. Children's Privacy

Our platform is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with their data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

BuzzInsect

Email: [email protected]

Support: [email protected]